FAQs

1. How long does shipping take?

  • United States & Canada: 7-16 business days
  • International Orders: 16-31 business days
    Shipping times may vary due to customs processing or unforeseen delays.

2. Do you provide tracking information?

Yes! Tracking information will be uploaded as soon as possible after your order is processed. You can check your tracking status anytime on our Track Your Order page.

3. What is your return policy?

We accept returns within 30 days after delivery. Items must be in their original condition and packaging. If you need to initiate a return, please contact us with your order details.

4. Can I cancel or change my order?

We process orders quickly to ensure fast shipping. If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, we may not be able to make changes.

5. What should I do if I receive a damaged or incorrect item?

We sincerely apologize for any inconvenience. If your item arrives damaged, defective, or incorrect, please reach out to us immediately with photos of the issue, and we’ll work to resolve it promptly.

6. Do you offer international shipping?

Yes! We ship worldwide. However, please note that international shipping may take 16-31 business days depending on location and customs processing.

7. What payment methods do you accept?

We accept all major credit cards, and other secure payment methods to ensure a safe checkout experience.

8. Will I have to pay customs fees?

International orders may be subject to customs fees, taxes, or import duties based on your country’s regulations. These fees are the responsibility of the buyer.

9. How can I contact customer support?

We’re here to help! You can reach us via:
📩 Email: arezhastuff@gmail.com
📞 Phone: 15875970103

10. Is my payment information secure?

Absolutely! We use industry-standard encryption and security measures to ensure that your personal and payment details are fully protected.

We hope this answers your questions! If you need further assistance, don’t hesitate to Contact Us. 😊 Happy shopping at AreZhaStuff! 🚀